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Large Language Models LLM

Advanced artificial intelligence systems that enable automatic processing, generation, and classification of natural language content.

We design solutions that help automatically classify inquiries, suggest missing information, support users in finding answers, and accelerate the preparation of content, documents, and communications. The models can be fully customized to the organization’s specific needs. This allows organizations to automate many processes related to customer service, inference, and text data analysis.

When is it worth investing in LLM technology?

LLM technology is particularly useful where an organization handles a large volume of text data and aims to reduce manual work without compromising service quality. It enables process scaling while maintaining consistency and operational speed.

When a company needs to streamline and accelerate the handling of inquiries, requests, or cases arriving from multiple channels,

When there is a need for faster analysis of large volumes of content, documents, or problem descriptions,

When it is necessary to support employees and clients in finding answers without manual knowledge searching,

When the organization sees a need to automate the creation or completion of content, such as responses, reports, summaries, or case descriptions,

When improving communication consistency and shortening response times in service processes is required.

Business Benefits

Improved Communication Quality

By precisely understanding natural language, LLMs can create content that is more consistent, relevant, and contextually appropriate, thereby enhancing the quality of customer interactions.

Increased Scalability

LLMs enable handling a larger number of inquiries, requests, and interactions without the need to increase human resources.

Increased Operational Efficiency

Automating content processing and generation saves time and resources, reducing the time required for creating reports, responses, or text data analysis.

Error Reduction

Through automated text data processing and content generation, LLMs help reduce human errors in analysis, classification, or communication creation.

CATEGORY:

LLM Solutions in ERP Business Software

INDUSTRY:

IT/Software

PROBLEM:

Frequent interaction between the reporter and consultant prolonged the processing of inquiries in enova365.

SOLUTION:

An AI model automating the classification and evaluation of inquiries, and a methodology enabling the client to independently develop the solution.

GŁÓWNE EFEKTY PROJEKTU:

  1. Reduced inquiry handling time.
  2. Fewer inquiries requiring a consultant.
  3. Independent AI model development by the client.
  4. Full automation.

Contact

A conversation is the first step to identifying organizational needs and assessing project feasibility

Schedule a consultation